SD Dojavi
OSMRTNICE
PRETPLATA
PREMIUM
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Tijekom pandemije, u duhu digitalizacije i samoizolacije, procvjetao je biznis platformi za dostavu. Postalo je sasvim uobičajeno voziti gradskom cestom iza biciklista pognutog pod teretom ovećeg kockastog ruksaka, s prepoznatljivim logotipom španjolskog Glova ili finskoga Wolta.

Upravo su se takvi, mahom mlađi momci, prošle godine našli na prvoj liniji borbe protiv smrtonosnog virusa, budući da su zalazili u samoposluge, od kojih su mnogi zazirali, te donosili namirnice i ostale potrepštine na vrata sugrađana. Njihovi poslodavci, ponosni kreatori inovativnog poslovnog modela, za to im vrijeme nisu osigurali ni osnovne radne uvjete.

Naime, radnici su i danas prepušteni sami sebi, budući da ih se ne naziva zaposlenicima, nego radije “poslovnim partnerima“. Tom se retoričkom figurom nastoji zaobići činjenica da su dostavljačima uskraćena osnovna radnička prava, kao što su odlazak na bolovanje ili plaćen godišnji odmor, propisana minimalna satnica, puno radno vrijeme, neradni vikendi ili sigurno zaposlenje.

Web stranica platforme Glovo tako prikazuje fotografiju veoma entuzijastičnog dostavljača, uz čiji je osmjeh ispisana poruka potencijalnim kandidatima da njihova buduća plaća ovisi isključivo o njima samima. Osim fleksibilne zarade, ovim “samostalnim poduzetnicima“ obećano je i nedefinirano radno vrijeme. A osim osmijeha od uha do uha, kako stoji na stranici, radnici moraju imati vlastito vozilo i mobitel. Sve je to istaknuto u obliku jednostavne infografike, koja prešućuje izazove i pritiske s kojima su se dostavljači prisiljeni suočiti.

Nakon što odsluša polusatno predavanje i na mobitel instalira aplikaciju, novopečeni dostavljač komunikaciju nastavlja s takozvanim "agregatorima", posrednicima između platforme i radnika. Agregatori uzimaju određeni postotak zarade vozača te su odgovorni za njezino isplaćivanje, a osim što tu svoju dužnost ne obavljaju uvijek pošteno, neki od njih znaju nametati određene uvjete i pravila tobože samostalnim radnicima.

Algoritam aplikacije i takozvane "ocjene izvrsnosti" također koče proklamiranu samostalnost vozača, pa i sabotiraju njihov rad u slučaju da ne ispune nepisana pravila i očekivanja.

To su samo neki od problema o kojima se priča već mjesecima, što je navelo Glovo da napokon razmisli o razvoju standarda za pravedniji status honorarnih radnika. Platforma se tako obvezala na to da će "The Couriers Pledge" ("Zavjet kuririma") primijeniti do kraja 2023. godine u svim zemljama u kojima posluje.

U okviru navedenog Zavjeta, koji je kreiran pod vodstvom projekta “Fairwork", Glovo obećava osigurati pravedniju zaradu, naknade za bolovanje i roditeljski dopust, pokriće osiguranja i dodatnu edukaciju za radnike, a aplikaciji planiraju dodati i gumb za poziv upomoć koji vozači mogu stisnuti u slučaju da se tijekom dostave nađu u opasnosti. Osim toga, tvrtka obećava osigurati dvosmjernu komunikaciju između dostavljača i aplikacije te omogućiti postupak žalbe u slučaju tehničkih poteškoća koje radniku mogu otežati posao.

Tako je napokon učinjen prvi korak naprijed, ali još predstoji vidjeti hoće li Zavjet doista biti ispunjen, kao i hoće li i druge platforme, kao što su Wolt, Bolt ili Uber, krenuti stopama španjolske tvrtke.

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zaposlenje, radno vrijeme ni plaću... 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Tijekom pandemije, u duhu digitalizacije i samoizolacije, procvjetao je biznis platformi za dostavu. Postalo je sasvim uobičajeno voziti gradskom cestom iza biciklista pognutog pod teretom ovećeg kockastog ruksaka, s prepoznatljivim logotipom španjolskog Glova ili finskoga Wolta.

Upravo su se takvi, mahom mlađi momci, prošle godine našli na prvoj liniji borbe protiv smrtonosnog virusa, budući da su zalazili u samoposluge, od kojih su mnogi zazirali, te donosili namirnice i ostale potrepštine na vrata sugrađana. Njihovi poslodavci, ponosni kreatori inovativnog poslovnog modela, za to im vrijeme nisu osigurali ni osnovne radne uvjete.

Naime, radnici su i danas prepušteni sami sebi, budući da ih se ne naziva zaposlenicima, nego radije “poslovnim partnerima“. Tom se retoričkom figurom nastoji zaobići činjenica da su dostavljačima uskraćena osnovna radnička prava, kao što su odlazak na bolovanje ili plaćen godišnji odmor, propisana minimalna satnica, puno radno vrijeme, neradni vikendi ili sigurno zaposlenje.

Web stranica platforme Glovo tako prikazuje fotografiju veoma entuzijastičnog dostavljača, uz čiji je osmjeh ispisana poruka potencijalnim kandidatima da njihova buduća plaća ovisi isključivo o njima samima. Osim fleksibilne zarade, ovim “samostalnim poduzetnicima“ obećano je i nedefinirano radno vrijeme. A osim osmijeha od uha do uha, kako stoji na stranici, radnici moraju imati vlastito vozilo i mobitel. Sve je to istaknuto u obliku jednostavne infografike, koja prešućuje izazove i pritiske s kojima su se dostavljači prisiljeni suočiti.

Nakon što odsluša polusatno predavanje i na mobitel instalira aplikaciju, novopečeni dostavljač komunikaciju nastavlja s takozvanim "agregatorima", posrednicima između platforme i radnika. Agregatori uzimaju određeni postotak zarade vozača te su odgovorni za njezino isplaćivanje, a osim što tu svoju dužnost ne obavljaju uvijek pošteno, neki od njih znaju nametati određene uvjete i pravila tobože samostalnim radnicima.

Algoritam aplikacije i takozvane "ocjene izvrsnosti" također koče proklamiranu samostalnost vozača, pa i sabotiraju njihov rad u slučaju da ne ispune nepisana pravila i očekivanja.

To su samo neki od problema o kojima se priča već mjesecima, što je navelo Glovo da napokon razmisli o razvoju standarda za pravedniji status honorarnih radnika. Platforma se tako obvezala na to da će "The Couriers Pledge" ("Zavjet kuririma") primijeniti do kraja 2023. godine u svim zemljama u kojima posluje.

U okviru navedenog Zavjeta, koji je kreiran pod vodstvom projekta “Fairwork", Glovo obećava osigurati pravedniju zaradu, naknade za bolovanje i roditeljski dopust, pokriće osiguranja i dodatnu edukaciju za radnike, a aplikaciji planiraju dodati i gumb za poziv upomoć koji vozači mogu stisnuti u slučaju da se tijekom dostave nađu u opasnosti. Osim toga, tvrtka obećava osigurati dvosmjernu komunikaciju između dostavljača i aplikacije te omogućiti postupak žalbe u slučaju tehničkih poteškoća koje radniku mogu otežati posao.

Tako je napokon učinjen prvi korak naprijed, ali još predstoji vidjeti hoće li Zavjet doista biti ispunjen, kao i hoće li i druge platforme, kao što su Wolt, Bolt ili Uber, krenuti stopama španjolske tvrtke.

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Goran Mehkek/Cropix
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StoryEditorOCM
SvijetKORAK NAPRIJED

Glovo se zavjetovao da će do 2023. ispraviti odnos prema radnicima; Dostavljači su prepušteni sami sebi, nemaju sigurno zaposlenje, radno vrijeme ni plaću...

Piše H.P.
28. listopada 2021. - 22:55
15425046
PREMIUM
Goran Mehkek/Cropix

Tijekom pandemije, u duhu digitalizacije i samoizolacije, procvjetao je biznis platformi za dostavu. Postalo je sasvim uobičajeno voziti gradskom cestom iza biciklista pognutog pod teretom ovećeg kockastog ruksaka, s prepoznatljivim logotipom španjolskog Glova ili finskoga Wolta.

Upravo su se takvi, mahom mlađi momci, prošle godine našli na prvoj liniji borbe protiv smrtonosnog virusa, budući da su zalazili u samoposluge, od kojih su mnogi zazirali, te donosili namirnice i ostale potrepštine na vrata sugrađana. Njihovi poslodavci, ponosni kreatori inovativnog poslovnog modela, za to im vrijeme nisu osigurali ni osnovne radne uvjete.

Naime, radnici su i danas prepušteni sami sebi, budući da ih se ne naziva zaposlenicima, nego radije “poslovnim partnerima“. Tom se...

#GLOVO #WOLT#DOSTAVA#APLIKACIJE
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16. svibanj 2024 16:52